Support

How can we help?

Email us

Write to team@roman.ai and a person on the team will answer.

Ask Roman

If you’re signed in to the app, the fastest answer is usually to start a conversation and ask Roman directly.

macOS asks before Roman opens the first time

Roman is signed and notarised by Apple. The first time you open it, macOS asks whether to open an app downloaded from the internet; choose Open. If macOS shows a different warning, write to us. The install steps are on the Roman for Mac page.

The sign-in code didn’t arrive

Check your spam folder, then ask for a new code from the app’s sign-in screen.